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Collaboration Collaborative Workplaces Future Trends

Customer Story: Qantas Airways Limited

Watch Qantas Airways tackle the challenge of keeping employees connected and focused on a common goal, even while scattered across the globe, by utilizing the cloud-based Microsoft 365.
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Artificial Intelligence Customer Data Platform Customer Experienes

A Customer Data Platform Picks Up Where CRM Leaves Off

If you’re not leveraging the power of a customer data platform, you might not truly understand your customers. With big data and a modern data platform, your business can drive customer experience to new heights. Azure is that modern data platform. With native AI–you can unlock insights faster from all your data, on-premises and in the cloud. Digital 360 and Microsoft are here to help. Contact us to find out how we can help you navigate your journey to the cloud.
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Social Media

Missing Children Society of Canada

Helping find children isn’t an easy business, but Missing Children Society of Canada is using Microsoft Azure and Xamarin to leverage Canada’s social networks to bring missing children home. Azure gives them the scale they need to optimize their use of social media and supports rapid scaling required to take on millions of users. With Digital 360 and Microsoft, you can leverage the same power. Contact us to find out more.

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Artificial Intelligence Customer Experienes Technology

Technology Trends That Will Radically Change The Face Of Customer Care

Customer service has been around for a long time. But with new tech, customer service is changing rapidly. Microsoft Dynamics 365 has the capability to radically improve your customer service experience. Drive business results with next-generation, multi-channel applications that infuse artificial intelligence (AI), mixed reality, social, and mobile capabilities for rapid innovation.
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Healthcare Patient an Provider Engagement Personalized Experiences

Customer story: Providence St. Joseph Health

Providence St. Joseph Health is moving beyond the typical call center to provide more personalized experiences for patients. Liaisons from its Patient & Provider Engagement Center are solving industry-wide challenges–creating more personalized patient experiences, better addressing patient needs, and helping patients access the right care with the right providers.

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