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Category : Digital Transformation

Digital Transformation

Managing the enterprise cloud with Operations Management Suite

With cloud-based monitoring, Microsoft can keep watch over their entire IT operations environment, from the cloud to the datacenter, using the Operations Management Suite (OMS). With OMS, Microsoft doesn’t need to add on-premises infrastructure. They can automate tasks and analyze logs and reporting across multiple platforms–including Azure and Windows Server. Your business can do the same. Contact Digital 360 to find out more information.
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Digital Transformation

What is Microsoft Azure?

Azure is a flexible, open, and secure platform. It grants you access to a broad collection of tools you can integrate into your IT environment. With 70+ compliance offerings, and 95% of Fortune 500 companies on board, you can be sure that the services Azure provides are secure and offer the largest portfolio in the industry. Contact Digital 360 to find out more on how we can help you integrate Azure solutions into your business.
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Digital Transformation

Is Your Computer Being Held Hostage? What to Do.

Ransomware attacks happen more than you think. Back up data; keep security up to date and take on those hackers! These are just a few of the tips you’ll get when you read this blog by security, privacy and identify theft expert, Robert Siciliano. Advanced threat protection is important, too.
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Digital Transformation

Using AI To Augment Customer Service Agents

There is seldom a sector or field that is not undergoing some form of transformation driven by a wave of digital technologies that are upending traditional ways of doing things — including customer service. While many of claims of disruption suffer from over-hype, the way companies engage with customers is one domain where claims are justified.

A recent report from Deloitte highlights how customer service has transitioned from the cost centers of old to create experiences that delight customers and turn them into brand devotees. Read this blog for insight on the various ways enlightened organizations are using technology and automation to empower humans to augment and enhance customer experiences.
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Digital Transformation

Is Your Email System as Advanced as its Attackers?

New exploits come out faster all the time. Office 365 Advanced Threat Protection helps organizations stay ahead. Download and customize this infographic with your company logo. Then share it with customers and prospects to emphasize the costs and risks of cybercrime and the three ways Office 365 Advanced Threat Protection defends against unknown threats before data is compromised.
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