Category : Customer Experienes

Customer Experienes Cyber Security Data Security

Office 365 helps secure Microsoft from modern phishing campaigns

Cybersecurity is a critical issue at Microsoft, as it is for organizations everywhere. Microsoft processes more than 400 billion emails each month and stops over 10 million malicious emails every minute to keep their users safe and secure on the cloud. Your business can leverage the same solution to provide a secure and agile workplace for your employees. Contact us for more information.
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Customer Experienes Customer Service

Kelly Roofing – Providing excellent customer service with the support of Microsoft Dynamics

Microsoft Dynamics 365 Business Central offers the unique ability to run all aspects of a business through a single, customizable system. For Kelly Roofing, this means a platform that can grow with them, allowing them to provide the best possible service to their customers at all times.

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Customer Experienes Customer Relationships Customer Service

Microsoft Dynamics for Customer Service

How do you keep track of your customers? Microsoft Dynamics 365 is the next generation of intelligent business applications that enable your organization to grow, evolve, and transform. These applications unify CRM and ERP capabilities with purpose-built applications that work seamlessly together to help manage specific business functions.
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Artificial Intelligence Customer Data Platform Customer Experienes

A Customer Data Platform Picks Up Where CRM Leaves Off

If you’re not leveraging the power of a customer data platform, you might not truly understand your customers. With big data and a modern data platform, your business can drive customer experience to new heights. Azure is that modern data platform. With native AI–you can unlock insights faster from all your data, on-premises and in the cloud. Digital 360 and Microsoft are here to help. Contact us to find out how we can help you navigate your journey to the cloud.
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Artificial Intelligence Customer Experienes Technology

Technology Trends That Will Radically Change The Face Of Customer Care

Customer service has been around for a long time. But with new tech, customer service is changing rapidly. Microsoft Dynamics 365 has the capability to radically improve your customer service experience. Drive business results with next-generation, multi-channel applications that infuse artificial intelligence (AI), mixed reality, social, and mobile capabilities for rapid innovation.
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